Your name or business name and our address

The Mailbox Rental Service from City Address provides a safe, secure and confidential mailing facility for business and/or personal use. Your mail delivered directly to our address where you can collect at a time convenient to you. Use our address for your letters, packages and parcels and we will email you when anything arrives.
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The Mailbox Rental service can be setup quickly and easily online in just a few minutes. Customise your service with a choice of address, choice of package and choice of rental period creating a truly unique solution ideal for you.

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Prices
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Mailbox Rental

Signup

Signup to the Mailbox Rental Service quickly and easily online

We Receive Mail

We receive your letters, packages and parcels

We Email You

You’ll receive an email letting you know mail is awaiting collection

Collect Your Mail

Call in and collect your mail from your mailbox

Mailbox Rental for Business or Personal Use

The Mailbox Rental Service (also known as Mail Holding or PoBox rental) is a simply straight forward virtual mailing address service and as the name suggests any mail received on your behalf will be placed into a mailbox and held for you to collect.

The Mailbox Rental Service is ideal for businesses and individuals looking for safe and secure mail receiving service and is ideal for those local to a City Address branch who are able to collect their mail.  Receive letters, package and parcels at our address and you’ll receive an email letting you know you have mail to collect.

Startup Businesses

Mailbox Rental for Startup Businesses

City Addresses Mailbox rental service are ideal for startup businesses looking to keep their costs down. Why do the expense of renting and managing your own premises when you can work from home or on the road, whilst still having the ability to give your customers and potential customers a genuine street address.

City Address staff are on hand to receive your deliveries whether standard mail, recorded deliveries or courier deliveries and will email you to let you know items have been received.

Order online
Mail forwarding for home based businesses

Mailbox Rental for Home Businesses

City Addresses mailbox rental services are used by countless home based businesses from online traders and tradesmen to professionals such accountants and financial advisers.

why go to the expense of leasing and staffing your own business premises when you can work from home, on the road (or anywhere else you wish).

Whether your an online trader looking for an address to receive your stock deliveries and returns or an accountant looking to receive important documents the Mailbox Rental service form City Address will provide the ideal solution.

Order online
Established Business

Mailbox Rental for Established Businesses

More and more established businesses are enlisting the help of City Address. Whether you’re looking to portray the appearance of a much larger organisation, an international company looking to establish a presence in the UK or a national company looking to provide your local agents with a dedicated business address for their mail you’ll find the solution for you at City Address.

The mailbox rental service will provide you with a safe, secure and confidential address to receive your letters, packages and parcels which will be available for collection.

Order online
Personal Use

Mailbox Rental for Personal Use

Individuals in need of a secure and confidential alternative address can achieve this with a mailbox from City Address. Whether you’re in the middle of a house move, are lucky enough to be going travelling or simply living in share accommodation City Address will provide a service tailored to suit you.

Receive letters, packages and parcels even when you’re out. Once items have been received on your behalf we will send you an email to let you know and store them securely for collection.

Order online
Your name our address

Q&A's

  • What is the Mailbox Rental Service?

    The Mailbox Rental Service (also referred to as Mail Holding or Po Box Rental) is a simple straight forward service. This service will allow you to use one of our addresses to receive your mail. Unlike the Mail Forwarding service any items received on your behalf will be held for you to collect.

  • What is the difference between a Mailbox & Po Box?

    Both services are essentially the same. Po Box is simply a trademark used by Royal Mail to describe their own version of the Mailbox Rental Service. Although both the Mailbox Rental and Po Box services are very similar there are some differences you should be aware of. Check out our fact sheet here.

  • Who uses the Mailbox Service?

    City Addresses mailbox services are used by a wide range of customers. Customers currently consist of individuals and businesses of all sizes looking for a safe and secure method of receiving their mail.

    Individuals in the middle of a house move, working away or lucky enough to be going travel all use the services on offer at City Address.

    Businesses of all sizes utilise the services of City Address, each has their own specific reason for requiring such as service including; home based businesses looking for a professional business address, small startup businesses looking to keep their costs down and even international organisation looking to establish a presence in a whole new area.

  • What will my address be?

    Unlike many  other mailbox rental providers City Address do not use box, suite or unit numbers. Your address will simply be our your name and our address.

    You can view the available addresses on our locations page

  • When can I collect my mail?

    You can call in and collect the mail during business hours. Each branch has slightly different opening hours which can be viewed at Our Locations

  • How will I know if I have mail?

    We will send you an email automatically when you have something to collect, however you can also telephone or text your branch to see if you have mail. Direct telephone number and SMS details will be provided with your welcome emails.

    Although we can confirm if you have mail for security and privacy reasons we cannot confirm further details.

  • Is there anything I cannot receive?

    As you’d expect there are some obvious exclusions as the type of items we can received. Below are examples of the types of mail we cannot accept either legally, because they pose a danger to our staff or because we do not have the facilities to store them.

    1. Any illegal item whether illegal here in the UK or in the location you would like us to forward it to.
    2. Explosives, flammable liquids or gases
    3. Live animals including fish, insects etc.
    4. Any form of human or animal remains
    5. Perishable good.
    6. Items to large to be stored safely

    If you are in doubt simple contact us.

  • Can I receive parcels?

    The Mailbox Rental Services from City Address are primarily designed for regular mail (letters) The Maximum size of parcels received on a standard Mailbox Rental service is 61cm x 46cm x 46cm. If you require larger deliveries or high volume deliveries please see our Mailbox EXTRA service

  • Can I use the address as my registered office?

    If you would like to use our address as the registered office of your company or the service address for company officers you should order the Registered Office Service separately or why not view our discounted combined service Hold Everything.

  • How do I signup?

    Signing up is quick and easy simply complete the short signup form

  • Is there a minimum term contract?

    There is no minimum term as such. We off all our services on a range of options from Monthly right up to 5 years with generous discounts for longer services. The minimum would effectively be which ever option you select during checkout. You can cancel quickly and easily by logging into your account at “My Account

  • What documents do I need?

    City Address are required by law to confirm your identity and address (Anti Money Laundering Regulations) Once we have received your order we will email asking for proof of identity and address such as driving license, utility bills, passport etc. Read more on proof of identity requirements

Mailbox Rental

Select Your Preferred Billing Option
Yearly
Monthly
Quarterly

Personal
Personal
Personal
£99.99£13.00£37.50
  • 4 Personal Names

    4 Personal Names

    4 Personal Names

  • 0 Business Names

    0 Business Names

    0 Business Names

  • Choice of Address

    Choice of Address

    Choice of Address

  • Free mail notifications

    Free mail notifications

    Free mail notifications

  • Easy Online Ordering

    Easy Online Ordering

    Easy Online Ordering

  • Free Setup
    Save £10.00

    Free Setup
    Save £10.00

    Free Setup
    Save £10.00

Business
Business
Business
£125.00£13.50£38.00
  • 4 Personal Names

    4 Personal Names

    4 Personal Names

  • 2 Business Names

    2 Business Names

    2 Business Names

  • Choice of Address

    Choice of Address

    Choice of Address

  • Free mail notifications

    Free mail notifications

    Free mail notifications

  • Easy Online Ordering

    Easy Online Ordering

    Easy Online Ordering

  • Free Setup
    Save £10.00

    Free Setup
    Save £10.00

    Free Setup
    Save £10.00

Corporate
Corporate
Corporate
£150.00£15.00£50.00
  • 10 Personal Names

    10 Personal Names

    10 Personal Names

  • 5 Business Names

    5 Business Names

    5 Business Names

  • Choice of Address

    Choice of Address

    Choice of Address

  • Free mail notifications

    Free mail notifications

    Free mail notifications

  • Easy Online Ordering

    Easy Online Ordering

    Easy Online Ordering

  • Free Setup
    Save £10.00

    Free Setup
    Save £10.00

    Free Setup
    Save £10.00

£5.00
Refundable
Key Deposit

£0.50 ea
Parcel Handling
Fee

£1.00 pd
Parcel Storage
after 5 days

FREE*
Setup usually
£10.00

FREE**
SMS Mail
Check

FREE
Mail Notification
Emails

* Free setup limited time special offer applies to online orders only. All prices shown exclude VAT which shall be added at the appropriate rate. Storage fees apply after 5 days free storage and is charge per item (that does not fit in your mailbox) ** Free text check allows you to send an SMS to check on your mail, although we will not charge for this your mobile phone provide standard text rates will apply (when not part of an inclusive package) Oversized items will only be accepted when sufficient storage space is available at a cost of £10.00 per oversized item this is in addition to a £5.00 per item per day or part thereof storage fee. Discounted oversized fees available by pre-booking the delivery

You can download our complete Rates Schedule Here

Mailbox Rental

£13.00£180.00

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