The Companies Act requires all company officers (directors, major shareholders, secretaries etc) to have a address where official documents can be delivered. This address is public information and is freely available online.

Certainly, you can use your home address as your service address (also referred to as “Official Correspondence Address”) if you wish and don’t mind this becoming public information.

Before choosing to use your home address you should be aware that your home address will be publicly available online. You should also carefully check your lease, tenancy agreement or mortgage agreement as there are often clauses which prohibit the use of your home for business purposes. It may also be worth letting your insurance company know too.

The directors service address service will allow you to use one of our locations as the service address (also referred to as Official Correspondence Address) of your company officers.

We will accept deliveries of all your official mail from the organisations listed below and deliver these to you the same day we receive them as a PDF attachment directly to your email inbox

• HMRC
• Companies House
• ICO
• IPO
• Pensions Regulator
• Courts & Tribunals
• Land Registry.

The directors service address applies only to company directors and officers and is separate from the Company’s registered office service.

Unlike other providers City Address do not use box, suite or unit numbers on our Personal, Business or Corporate Mail Forwarding Service.

Your address will simply be our address with your name or business name.

For example

Your Company 
Piccadilly Business Centre
Unit C Aldow Enterprise Park
Manchester
M12 6AE

As a stand alone service your mail will generally be scanned over to you the same day we receive it (no more waiting for the postman to arrive) Our branches use slightly different systems. Mail from our M1 and M4 locations will be scanned and emailed to you. Mail from M40 and M12 will be uploaded to an online document management system.

If you have another service with us we will follow the instructions on your other service for example if you have a mailbox we will put your mail in your mailbox and send you an email to let you know. If you have a mail forwarding service we will forward your mail by post.

If however you’d prefer your mail to be forwarded onto you instead of scan to email this can be arranged, the only difference is you’d be responsible for the additional mail charges.

This service is to be used exclusively as the service address for officers of your limited company as such letters from customers and/or suppliers etc are not included in this service.

Mail from the following bodies will be delivered directly to your email inbox on the same day we receive them (optional forwarding by regular mail also available.)

• HMRC
• Companies House
• ICO
• IPO
• Pensions Regulator
• Courts & Tribunals
• Land Registry.

If you would also like to receive from anyone other than those organisations listed above you should consider adding our mail forwarding service,  mailbox rental service, mailbox lite service

The directors service address is a completely separate service. As a standalone service, this will only allow you to use the address as the directors service address (official correspondence address) for directors and officers of the same company. It cannot be used as the registered office.

If you do which to use our address as both the registered office of your company and service address for company officers we offer a discounted package. Please see Registered Office

City Address offers all its services with free online setup. Due to the added administrative work involved there is a £10.00 setup charge for telephone or in branch setup.

City Address offer its directors service address on a choice of 4 options ranging from 1 year right up to 5. The minimum term is simply which ever option you select. You are however free to simply stop using the address if you wish however there would be no refund if you choose to cancel early.

To cancel the service all we ask is for 7 days written notice (by email is fine) simply remove our address from Companies House and let us know providing 7 days notice and we’ll get things cancelled for you.

Important: Given the additional administrative work and regulatory requirements the registered office and orders containing the registered office are specifically excluded from our money back guarantee.